My time at Sears Holdings allowed me to hone my skills as a UI/UX designer and grow my skills in other areas like Product Management. The team I worked with was highly collaborative and we were able to accomplish quite a bit. Below is a sampling of completed projects.
online destination where Sears customers could go to get answers to their product questions and customer support.
Online destination where Kmart customers could go to get answers to their product questions and customer support.
An initiative to integrate multiple customer service types through a single, unified chat experience.
Questions & Answers
Provide our customers with an inline capability to ask product questions and get answers.
To inspire open innovation, grow the reach of the Sears brand and catalog and to increase revenue through the developer affiliate program.
New template designs for a new cms Adobe Experience Manager that allowed the business to update without the need of a developer or designer.