Sears Holdings

My time at Sears Holdings allowed me to hone my skills as a UI/UX designer and grow my skills in other areas like Product Management. The team I worked with was highly collaborative and we were able to accomplish quite a bit. Below is a sampling of completed projects.

 
 
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mySears

online destination where Sears customers could go to get answers to their product questions and customer support.

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myKmart

Online destination where Kmart customers could go to get answers to their product questions and customer support.

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Unified Chat

An initiative to integrate multiple customer service types through a single, unified chat experience.

 
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Questions & Answers

Provide our customers with an inline capability to ask product questions and get answers.

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Sears Developer

To inspire open innovation, grow the reach of the Sears brand and catalog and to increase revenue through the developer affiliate program.

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Kenmore

New template designs for a new cms  Adobe Experience Manager that allowed the business to update without the need of a developer or designer.